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Shipping & Returns

If you have purchased and wish to exchange a product, please contact us as soon as possible. Please direct any of the above-mentioned matters to: We guarantee you the right to return an online order (or part hereof) for any reason within 14 days of having received it.

Please see our Terms & Conditions for a more detailed description. If you need to return a webshop order to get a refund or change a product for a different size please ship it to this address:

Mercer Amsterdam Customer Service, Havenkade 2S, 3281 LS, Numansdorp, The Netherlands.

Delivery Time





Country Delivery Time   (indication)
Netherlands 24 hours
Belgium 24 hours
EU 48 hours
UK 48 hours
US 3-5 days
Rest of the World  5-16 Days



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