If you have purchased and wish to exchange a product, please contact us as soon as possible. Please direct any of the above-mentioned matters to: firstname.lastname@example.org. We guarantee you the right to return an online order (or part hereof) for any reason within 14 days of having received it.
Please see our Terms & Conditions for a more detailed description. If you need to return a webshop order to get a refund or change a product for a different size please ship it to this address:
Mercer Amsterdam Customer Service, Havenkade 2S, 3281 LS, Numansdorp, The Netherlands.
|Country||Delivery Time (indication)|
|Spain including Balearic Islands, excl Canary Islands||3-7 Days|
|Czech Republic||3-7 Days|
|Rest of Europe||4-10 Days|
|New Zealand||6-10 Days|
|South Africa||8-10 Days|
|Rest of the World||5-16 Days|